Loans

Nordiska offers various types of loans to private individuals. These loans are provided and administered in collaboration with our partners, which means you might have received a loan from us without direct contact with Nordiska.

Through our partners, we provide personal loans. In these cases, we are the credit provider, so you should pay interest and installments to us, even if the loan is administered by one of our partners. The loan statement indicates which partner the loan is through.

For any questions, you should primarily contact the partner through whom you obtained the loan. Their contact details can be found on the loan statement and the credit agreement.

We only make a direct debit withdrawal if you are a customer of Nordiska and have provided a direct debit authorization.

Nordiska has performed a credit check because you applied for a loan or credit through one of our partners. As a bank, we are required to assess your ability to repay the loan. The purpose of this is to ensure that the credit is sustainable for you as a customer and to prevent over-indebtedness.

To fulfill this obligation, we obtain necessary information from a credit reference agency we cooperate with. The information is used solely to evaluate your financial situation and your ability to meet the payment obligations arising from the credit agreement you applied for.

How does the process work?

If you have recently made a purchase—for example, a car with financing, a purchase using an installment plan or invoice, or if you applied for credit or a loan—this may be the reason why a credit check was performed.

When you apply for installment payments, invoice purchases, or credit via one of our partners, your application is forwarded to Nordiska, which acts as the credit provider. To fulfill our legal obligations, we carry out a credit check through one of our affiliated credit reference agencies. This check provides us with a basis for assessing whether the credit can be granted and whether it aligns with your financial circumstances.

As a credit provider, Nordiska collaborates with partners who offer financial services integrated into their products, such as installment plans, invoice purchases, or other financing options. This means that you, as the customer, apply for the credit directly with our partner, while Nordiska is responsible for the credit assessment and financing behind the scenes.

How can you get more information about the credit check?

• Check the credit report: The credit report usually indicates which partner or payment solution the application is associated with, often as a message. You can typically find this information on page 2 of the credit report.

• Review the contract terms: The agreement specifies which partner is administering the credit and who the credit provider is.

Important information:

Questions related to specific loans, applications, or purchase agreements should be directed to the payment solution, credit intermediary, or partner through whom you recently applied for credit, installment, or loan.
Nordiska acts as the credit provider but does not handle the operational aspects of applications or customer matters for these loans. We therefore refer all such questions to the partner administering your credit.

About NNAV Holding

The credit report may state that the inquiry was made by NNAV Holding 1 AB (reg. no. 559329-7038) or NNAV Holding 2 AB (reg. no. 559046-8574).
These companies are subsidiaries of Bankaktiebolaget Nordiska (publ) and are used in certain credit flows. However, the credit report is always linked to Nordiska as the credit provider.

The requirements vary depending on the type of loan, but we always conduct a credit assessment and evaluate your repayment ability.

Nordiska wants to highlight that loan agreements can place a strain on the borrower's personal finances, and borrowers should therefore carefully consider and plan the use of the loan. For more information on personal finance, we recommend the Swedish Financial Supervisory Authority's website.

If you are unable to repay your debt on time, you risk receiving a record of non-payment. This can make it more difficult to rent housing, sign contracts for services, or obtain new loans. For support, you can contact the municipal budget and debt advisory service. Contact details are available at konsumentverket.se.