Messages from Nordiska containing important updates and information about your accounts are available in the Internet Bank.
You can also send and read messages to our customer support directly in the app — these are two separate features.
Messages from Nordiska (Internet Bank)
You can read these messages either through the website or directly in the app by opening the Internet Bank:
Via the app:
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Open the Nordiska app.
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Tap “Open new savings account in Internet Bank.”
The Internet Bank will open directly within the app. -
Log in with BankID.
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Click the envelope icon (📩) in the top-right corner next to your name to view your messages.
Via the website:
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Go to www.nordiska.se.
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Log in to the Internet Bank with BankID.
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Click the envelope icon (📩) in the top-right corner next to your name to read your messages.
Messages to customer support (app)
You can also send and read messages to our customer support directly in the app:
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Open the Nordiska app.
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Go to Menu → Support → Messages.
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Here you can view and reply to your support cases.
Please note:
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Messages from Nordiska (such as account information and important updates) are available in the Internet Bank, which you can now access both via the app and the website.
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Messages related to customer support cases are handled directly in the app.