General

Nordiska is a bank that offers innovative financial services for both private individuals and companies. We provide a platform for banking-as-a-service through our infrastructure for savings and loan services, either under our own brand or through partners.

Nordiska is supervised by the Swedish Financial Supervisory Authority and holds a license to conduct banking operations in accordance with the Banking and Financing Business Act (2004:297).

We offer a banking-as-a-service platform through our infrastructure for savings and lending services,
either under our own brand or through partners. Nordiska also focuses on corporate and real estate financing,
as well as sustainable savings covered by the state deposit guarantee.

Yes, just like with any regular bank, your savings with Nordiska are covered by the state deposit guarantee.
This means the government guarantees your total deposits in savings accounts at Nordiska up to an amount of SEK 1,050,000.
All savings accounts at Nordiska have been reviewed by the Swedish National Debt Office (Riksgälden) to qualify for the deposit guarantee.

Nordiska currently offers lending services in Sweden, Norway, Denmark, Finland, and the Netherlands,
as well as deposit services in Sweden and Germany.

At Nordiska, we place great importance on protecting our customers' privacy. All processing of personal data is conducted in accordance with applicable data protection legislation. You have the right to request the deletion of your personal data if it is no longer necessary for the purpose it was collected. However, please note that there are legal obligations for Nordiska as a credit institution that prevent us from immediately deleting parts of your data, especially if you have had a savings account with us. These obligations stem from accounting and tax legislation, banking and anti-money laundering laws, as well as consumer protection laws. Some of this information will remain visible in your Internet bank when you log in, as the Internet bank reflects the data in our systems. Therefore, we cannot remove it as long as we are legally required to retain your information. Please email info@nordiska.se if you wish us to delete your personal data as described above.

To become a digital customer at Nordiska, the following are required:

• Identification with BankID

• Swedish bank account as a withdrawal account

• Registered residence in Sweden

• No protected personal data

• Minimum age of 18 years

If you cannot become a customer digitally, please contact us at info@nordiska.se.

No, we do not currently offer payment cards or other types of banking services. Withdrawals from your savings account are instead made to your registered withdrawal account.

You can reach us in the following ways:

• Phone: Call us at +46 8 23 28 00 on weekdays between 08:30 and 16:30.

• Email: Send an email to info@nordiska.se for general inquiries.

• Postal address: Box 173, 101 23 Stockholm, Sweden

• App: You can also log in to the Nordiska app and send us a message there for personal matters.

We can respond to general questions via email. However, to receive answers to customer-specific questions, you need to either call us during business hours and verify your identity using Mobile BankID at the start of the call, or log in to the Nordiska app and send us a message.

We can respond to general questions via email, but for customer-specific matters, you need to call us during our business hours or log in to the Nordiska app and send us a message there.
At the beginning of the call—or when contacting us through the app—you will need to verify your identity using Mobile BankID before we can assist you.